Illustration of woman meditating.
Illustration of woman meditating.
Open Doodles by Pablo Stanley

When we describe a well-rounded UX designer, we often focus on their ability to deliver on artifacts and processes. We imagine that they have a strong command of “hard skills” like research, user flows, wireframes, and interaction design, among other things. It’s actually someone's ability to master the less tangible “soft skills” that make them great designers. The thing is, it’s easier to improve your hard skills by learning new methods and practicing your craft. It’s decidedly harder and requires much more self-reflection to develop your soft skills.

Many things can be defined as soft skills, but I’ll focus on…


Illustration of woman sitting with her laptop.
Illustration of woman sitting with her laptop.
Fresh Folk by Leni Kauffman

Leading people can be scary and challenging, but it can also be exciting and gratifying. The former is especially true when you’re a first-time leader or manager. There is generally no onboarding for new leaders like for an employee starting at a new company. That’s unfortunate because if you’ve never been a design manager or leader and rely on the same skills that got you to a senior level as an individual contributor, you’re starting off on the wrong foot. …


Workshops are a designer superpower. Getting everyone who matters to a project in a room to hash things out and create a plan of action ... um, yes, please.


Photo by Possessed Photography on Unsplash

“Will you give me feedback on my portfolio?”

“Can you take a look at my website?”

“Can you tell me what I should change on my resume?”

By far, these three questions are the most commonly asked when someone approaches me about helping them find their first UX job. There’s nothing wrong with those questions and each of those items is important when you’re on a job hunt. There are thousands of articles, videos, and tutorials on how to create amazing artifacts like portfolios, websites, and resumes. However, there are a few things that I feel are often overlooked when…

Robert C. Renteria

I write and speak on UX topics by night, by day I’m a Product Design Manager at Facebook.

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